Support Information

We are trying every effort to make our products easy to use and bug free. However, if you still encounter problems, please feel free to contact us at with the following information. We apologize for the inconvenience.

Before sending us email, please check the FAQ pages of the related product, maybe your answer was there already.

Here is our Privacy Statement

Lost Your Registration Code?

Your registration code purchased online may be recovered once we identify you are a registered user.

Please contact us at and offer the same e-mail address you used when you placed your order, then we will e-mailed to you with your registration code if we find a matching record in our database.

If your original e-mail address is no longer valid, please contact us with your detailed purchase information.

Why I haven't got a reply?